.support-hero {
  padding: 60px 0;
}

.support-hero .hero-content h2 {
  color: var(--heading-color);
  margin-bottom: 20px;
}

.support-hero .quick-stats {
  margin: 30px 0;
}

.support-hero .stat-item {
  text-align: center;
}

.support-hero .stat-item .number {
  display: block;
  font-size: 2rem;
  font-weight: 700;
  color: var(--accent-color);
  line-height: 1;
}

.support-hero .stat-item .label {
  display: block;
  color: color-mix(in srgb, var(--default-color), transparent 30%);
  font-size: 0.9rem;
  margin-top: 5px;
}

.support-hero .hero-actions {
  display: flex;
  gap: 15px;
  flex-wrap: wrap;
}

/* Support Options */
.support-options {
  padding: 80px 0;
}

.support-card {
  background: var(--surface-color);
  border-radius: 20px;
  overflow: hidden;
  box-shadow: 0 10px 40px rgba(0, 0, 0, 0.08);
  transition: all 0.3s ease;
  height: 100%;
}

.support-card:hover {
  transform: translateY(-10px);
  box-shadow: 0 20px 60px rgba(0, 0, 0, 0.15);
}

.support-card.urgent {
  border-top: 5px solid #dc3545;
}

.support-card .card-header {
  background: linear-gradient(
    135deg,
    var(--accent-color) 0%,
    color-mix(in srgb, var(--accent-color), black 20%) 100%
  );
  color: var(--contrast-color);
  padding: 30px;
  text-align: center;
}

.support-card.urgent .card-header {
  background: linear-gradient(135deg, #dc3545 0%, #c82333 100%);
}

.support-icon {
  width: 80px;
  height: 80px;
  background: rgba(255, 255, 255, 0.2);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 20px;
}

.support-icon i {
  font-size: 2.5rem;
  color: var(--contrast-color);
}

.support-card h3 {
  color: var(--contrast-color);
  margin-bottom: 10px;
}

.response-time {
  background: rgba(255, 255, 255, 0.2);
  padding: 5px 15px;
  border-radius: 15px;
  font-size: 0.85rem;
  font-weight: 600;
}

.support-card .card-body {
  padding: 30px;
}

.support-card p {
  color: color-mix(in srgb, var(--default-color), transparent 20%);
  margin-bottom: 25px;
  line-height: 1.6;
}

.feature-list {
  list-style: none;
  padding: 0;
  margin-bottom: 25px;
}

.feature-list li {
  display: flex;
  align-items: center;
  gap: 10px;
  margin-bottom: 10px;
  color: color-mix(in srgb, var(--default-color), transparent 20%);
}

.feature-list i {
  color: #28a745;
  font-size: 1rem;
}

.availability {
  margin-bottom: 25px;
}

.status {
  display: flex;
  align-items: center;
  gap: 8px;
}

.status.online i {
  color: #28a745;
  animation: pulse 2s infinite;
}

.contact-info {
  background: color-mix(in srgb, var(--accent-color), transparent 95%);
  padding: 15px;
  border-radius: 10px;
  text-align: center;
  margin-bottom: 20px;
}

/* Knowledge Base */
.knowledge-base {
  padding: 80px 0;
}

.knowledge-card {
  background: var(--surface-color);
  border-radius: 15px;
  padding: 30px;
  box-shadow: 0 5px 20px rgba(0, 0, 0, 0.08);
  transition: all 0.3s ease;
  height: 100%;
}

.knowledge-card:hover {
  transform: translateY(-5px);
  box-shadow: 0 15px 35px rgba(0, 0, 0, 0.12);
}

.knowledge-icon {
  width: 70px;
  height: 70px;
  background: color-mix(in srgb, var(--accent-color), transparent 90%);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 20px;
}

.knowledge-icon i {
  font-size: 1.8rem;
  color: var(--accent-color);
}

.knowledge-card h4 {
  color: var(--heading-color);
  margin-bottom: 15px;
  text-align: center;
}

.knowledge-card p {
  color: color-mix(in srgb, var(--default-color), transparent 30%);
  margin-bottom: 25px;
  text-align: center;
}

.articles-list {
  margin-bottom: 25px;
}

.article-link {
  display: flex;
  align-items: center;
  gap: 10px;
  color: color-mix(in srgb, var(--default-color), transparent 20%);
  text-decoration: none;
  padding: 8px 0;
  border-bottom: 1px solid
    color-mix(in srgb, var(--default-color), transparent 90%);
  transition: all 0.3s ease;
}

.article-link:hover {
  color: var(--accent-color);
  transform: translateX(5px);
}

.article-link:last-child {
  border-bottom: none;
}

.article-link i {
  color: var(--accent-color);
  font-size: 0.8rem;
}

/* Support Ticket Form */
.support-ticket {
  padding: 80px 0;
}

.ticket-form-container {
  background: var(--surface-color);
  border-radius: 20px;
  padding: 40px;
  box-shadow: 0 10px 40px rgba(0, 0, 0, 0.08);
}

.form-header {
  margin-bottom: 40px;
}

.form-header h2 {
  color: var(--heading-color);
  margin-bottom: 15px;
}

.form-header p {
  color: color-mix(in srgb, var(--default-color), transparent 30%);
}

.form-label {
  color: var(--heading-color);
  font-weight: 500;
  margin-bottom: 8px;
}

.form-control,
.form-select {
  border: 2px solid color-mix(in srgb, var(--default-color), transparent 85%);
  border-radius: 8px;
  padding: 12px 15px;
  transition: all 0.3s ease;
}

.form-control:focus,
.form-select:focus {
  border-color: var(--accent-color);
  box-shadow: 0 0 0 0.2rem
    color-mix(in srgb, var(--accent-color), transparent 75%);
}

/* System Status */
.system-status {
  padding: 80px 0;
}

.status-card {
  background: var(--surface-color);
  border-radius: 15px;
  padding: 30px;
  box-shadow: 0 5px 20px rgba(0, 0, 0, 0.08);
  height: 100%;
}

.status-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 25px;
  padding-bottom: 15px;
  border-bottom: 1px solid
    color-mix(in srgb, var(--default-color), transparent 90%);
}

.status-header h4 {
  color: var(--heading-color);
  margin: 0;
}

.overall-status {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 0.9rem;
  font-weight: 500;
}

.overall-status.operational {
  color: #28a745;
}

.status-item,
.metric-item {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 15px 0;
  border-bottom: 1px solid
    color-mix(in srgb, var(--default-color), transparent 95%);
}

.status-item:last-child,
.metric-item:last-child {
  border-bottom: none;
}

.service-info,
.metric-info {
  flex: 1;
}

.service-name,
.metric-name {
  display: block;
  color: var(--heading-color);
  font-weight: 500;
  margin-bottom: 2px;
}

.service-desc,
.metric-desc {
  display: block;
  color: color-mix(in srgb, var(--default-color), transparent 40%);
  font-size: 0.85rem;
}

.status-indicator {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 0.85rem;
  font-weight: 500;
}

.status-indicator.operational {
  color: #28a745;
}

.metric-value {
  text-align: right;
}

.metric-value .value {
  display: block;
  font-size: 1.2rem;
  font-weight: 700;
  color: var(--accent-color);
}

.metric-value.good .value {
  color: #28a745;
}

.metric-value .status {
  display: block;
  font-size: 0.8rem;
  color: color-mix(in srgb, var(--default-color), transparent 40%);
}

.last-updated {
  display: flex;
  align-items: center;
  gap: 5px;
  color: color-mix(in srgb, var(--default-color), transparent 40%);
  font-size: 0.8rem;
}

.status-history {
  margin-top: 20px;
  text-align: center;
}

/* Emergency Contact */
.emergency-contact {
  padding: 80px 0;
  background: linear-gradient(135deg, #dc3545 0%, #c82333 100%);
}

.emergency-content {
  color: var(--contrast-color);
}

.emergency-icon {
  width: 100px;
  height: 100px;
  background: rgba(255, 255, 255, 0.2);
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  margin: 0 auto 30px;
}

.emergency-icon i {
  font-size: 3rem;
  color: var(--contrast-color);
  animation: pulse 2s infinite;
}

.emergency-contact h2 {
  color: var(--contrast-color);
  margin-bottom: 20px;
}

.emergency-contact .lead {
  color: color-mix(in srgb, var(--contrast-color), transparent 20%);
  margin-bottom: 40px;
}

.emergency-actions {
  display: flex;
  gap: 20px;
  justify-content: center;
  margin-bottom: 40px;
  flex-wrap: wrap;
}

.emergency-info {
  background: rgba(255, 255, 255, 0.1);
  padding: 20px;
  border-radius: 10px;
  margin-top: 30px;
}

.emergency-info p {
  margin-bottom: 8px;
  color: color-mix(in srgb, var(--contrast-color), transparent 10%);
}

/* Responsive Design */
@media (max-width: 768px) {
  .support-hero .hero-actions {
    flex-direction: column;
  }

  .support-card .card-header {
    padding: 25px 20px;
  }

  .support-card .card-body {
    padding: 25px 20px;
  }

  .ticket-form-container {
    padding: 30px 20px;
  }

  .status-header {
    flex-direction: column;
    align-items: flex-start;
    gap: 10px;
  }

  .emergency-actions {
    flex-direction: column;
    align-items: center;
  }

  .emergency-actions .btn {
    width: 100%;
    max-width: 300px;
  }

  .status-item,
  .metric-item {
    flex-direction: column;
    align-items: flex-start;
    gap: 10px;
  }

  .metric-value {
    text-align: left;
    width: 100%;
  }
}

@media (max-width: 576px) {
  .knowledge-card {
    padding: 25px 20px;
  }

  .support-hero .stat-item .number {
    font-size: 1.5rem;
  }

  .emergency-icon {
    width: 80px;
    height: 80px;
  }

  .emergency-icon i {
    font-size: 2.5rem;
  }
}

/* Animations */
@keyframes pulse {
  0% {
    opacity: 1;
  }
  50% {
    opacity: 0.5;
  }
  100% {
    opacity: 1;
  }
}

/* Form validation */
.form-control.is-invalid,
.form-select.is-invalid {
  border-color: #dc3545;
}

.form-control.is-valid,
.form-select.is-valid {
  border-color: #28a745;
}

/* File upload styling */
.form-control[type="file"] {
  padding: 8px 12px;
}

.form-control[type="file"]::-webkit-file-upload-button {
  background: var(--accent-color);
  color: var(--contrast-color);
  border: none;
  padding: 8px 15px;
  border-radius: 5px;
  margin-right: 10px;
  cursor: pointer;
}